Aloaha PDF Suite FAQ
Please visit also our Support Pages!- Question 1: Can I digitally sign automatically generated PDF Documents?
- Question 2: Which type of digital Signatures is Aloaha using?
- Question 3: Do I need a special Software to verify digital signatures?
- Question 4: When I press Signature Properties in Adobe Reader 6 I get an error. What can I do?
- Question 5: What does the PDF autoprint feature do?
- Question 6: How do I configure Aloaha to work as a service in non interactive mode?
- Question 7: Why is the Aloaha PDF Suite generating network traffic?
- Question 8: How do I password protect the generated PDF File?
- Question 9: How do I attach files to the generated PDF?
- Question 10: Why should I embed attachments into the PDF instead of just attaching them to the email?
- Question 11: I would like to use MS word Mail Merge to send out a PDF Mailing. Is that possible with Aloaha?
- Question 12: Is it possible to configure more than one default email recipient when using Aloaha in Server Mode?
- Question 13: Is it possible to configure a backup SMTP when using Aloaha in Server Mode?
- Question 14: How do I share the Windows XP FAX Service via network?
- Question 15: Can I change the FAX tag in the Aloaha XP FAX Connector?
- Question 16: I am using the autoprint folder and would like to define the application used for printing. Is that possible?
- Question 17: What is the Aloaha PDF Automailer?
- Question 18: What can I do with the Aloaha FAX Connector?
- Question 19: Do I need the LiveCycle Server to add Sticky Notes/Annotations to my PDF Documents?
- Question 20: What does Digital Rights Management (DRM) mean?
- Question 21: Can I choose Certificates from other stores than the current user store?
- Question 22: Does the "template" folder has any function?
- Question 23: What function has the "splitter" folder?
- Question 24: What function has the "tosign" folder?
- Question 25: What function has the "autoprint" folder?
- Question 26: What function has the "img2pdf" folder?
- Question 27: How can I change the way the Aloaha mailer parses the To: Address?
- Question 28: I installed Aloaha and printed to Wrocklage but cannot see any popup.
- Question 29: Can I use the Aloaha PDF Suite to scan directly to PDF?
Can I digitally sign automatically generated PDF Documents?
Yes, even in server mode that is possible. First you should install the certificate to be used for signing. In case you are being asked which store to use you should opt for the user store. Once you configured/installed the digital certificate you should reconfigure the Aloaha PDF Suite Service to login as that user which owns the certificateWhich type of digital Signatures is Aloaha using?
Aloaha is using standard Adobe PPKMS Signatures which are encrypted as PKCS#7Do I need a special Software to verify digital signatures?
No, an installed Adobe Reader 6 or higher is enough. Please note that Adobe 6 Reader cannot display all Digital Certificate Properties. It is suggest to verify digital signatures with Adobe Reader 7 or 8. To display and validate time stamps minimum Adobe Reader 7 is required! Should you require a signature validation protocol please have a look at our freeware signature validator Aloaha sign!.When I press Signature Properties in Adobe Reader 6 I get an error. What can I do?
There are 2 possible solutions. Basically Adobe 6 Reader has some problems to display the properties of a signature of encrypted PDF files. Either you upgrade to Reader 7 or you encrypt OR sign your documents and you avoid of doing encryption AND signing.What does the PDF autoprint feature do?
Aloaha PDF contains two autoprint features. One is used to automatically print every generated PDF document to a real printer. This is usefull if you want to archive every printout as a PDF and still want to get the hardcopy.For PDF batch printing Aloaha supports an autoprint directory. Every PDF Document you drop into the autoprint directory will be printed to the default printer. The autoprint directory is a freeware function of Aloaha.
How do I configure Aloaha to work as a service in non interactive mode?
In some cases it is very useful to run Aloaha as a windows service. For example if you use the Aloaha FAX Connector or run Aloaha in Server (non interactive mode) mode.To re-configure Aloaha to run as a windows service please follow the steps below:
1. It is suggested to run the Aloaha Service as user Aloaha instead of LocalSystem. In case you agree to this suggestion please create a user Aloaha on your system
2. Log in as User Aloaha to your system
3. Right Click on the System Tray Icon of Aloaha, open settings and configure your settings.
4. Right Click on the System Tray Icon of Aloaha and disable interactive
5. Right Click on the System Tray Icon of Aloaha, choose advanced settings and activate “Process all Print Jobs”, “Enable Save to Folder”, “Enable Automation”
6. Stop Aloaha, remove all Aloaha entries from the Windows startup/autostart folder.
7. Re-login to the Machine as user Administrator
8. Open Services Control Manager and configure the PDF Print Service to run automatically as User Aloaha.
9. Start the Service.
Why is the Aloaha PDF Suite generating network traffic?
Unlike other 3rd party PDF Tools the Aloaha PDF Suite is not a virtual printer driver. The Aloaha PDF Suite is a print spooler monitor which converts spooled jobs into PDF. To be able to monitor the spooling process some UDP traffic is being generated.Futhermore the Aloaha PDF Suite maintains a file called user.ini. This file contains user <-> email mappings which are retrieved from the Active Directory.
How do I password protect the generated PDF File?
Once the preview pops up you can right click on the Aloaha Tray icon to set the password.How do I attach files to the generated PDF?
Just drag&drop them into the preview pane. Minimum Version 2.1.7 is required.Why should I embed attachments into the PDF instead of just attaching them to the email?
Just consider how strict nowadays email content checker/virus scanner are. Nearly everybody experienced it allready that an email did not arrive at the recipient because the attached doc caused the email to be quarantined. PDF is considered as safe and is usually not on the blocking list.I would like to use MS word Mail Merge to send out a PDF Mailing. Is that possible with Aloaha?
Yes, from build 2.1.9 onwards Aloaha PDF Suite introduces the intelligent Automailer. This mailer is able to read content such as email addresses from the printed document to automail that document. Please read more on http://www.aloaha.com/wi-software-en/automailer.phpIs it possible to configure more than one default email recipient when using Aloaha in Server Mode?
You can simply comma seperate the recipient. For example a@aloaha.com,b@aloaha.comIs it possible to configure a backup SMTP when using Aloaha in Server Mode?
It is not possible to configure a backup SMTP Server but if a mail cannot be submitted via SMTP it will be saved as EML to disk. This eml file can be dropped into every IIS pickup directory. From Build 2.1.9 you can configure Aloaha were to save these eml files. Just edit HKEY_LOCAL_MACHINE\SOFTWARE\Aloaha\pdf and enter the path of your local IIS Pickup directory.How do I share the Windows XP FAX Service via network?
The Windows XP Fax Service cannot be shared via network. You need to install Aloaha PDF Suite on the XP Machine and share the Wrocklage PDF Printer. Please consult http://www.aloaha.com/wi-software-en/aloaha-fax-connector.php for details.Can I change the FAX tag in the Aloaha XP FAX Connector?
Yes, Automailer commands/tags can be changed in HKEY_LOCAL_MACHINE\SOFTWARE\Aloaha\pdf\automailerPlease note that you can also use regular expressions to define your tag.
I am using the autoprint folder and would like to define the application used for printing. Is that possible?
You can change the printing application to be used for the autoprint folder in HKEY_LOCAL_MACHINE\SOFTWARE\Aloaha\pdf\autoprint\For example if you are using windows XP and would like to drop your .fax files into the autoprint to be converted and emailed you would add:
HKEY_LOCAL_MACHINE\SOFTWARE\Aloaha\pdf\autoprint\fax
action=rundll32.exe shimgvw.dll,ImageView_PrintTo /pt "%1" "Wrocklage PDF Printer"
What is the Aloaha PDF Automailer?
Once you enabled the Aloaha PDF Automailer Aloaha is able to extract commands like emailto, emailcc, fax, emailfrom, subject, body from the original document. If it finds these commands they will be used to automatically email or fax the resulting PDF to the specified recipient.What can I do with the Aloaha FAX Connector?
If you install Aloaha on a XP or Windows 2003 Machine with configured FAX Service you can enable the Aloaha PDF Automailer. The Automailer will parse the PDF for FAX: tags and will automatically fax the document. If you share the Aloaha monitored printer you would be able to use the XP Fax Service network wide.Do I need the LiveCycle Server to add Sticky Notes/Annotations to my PDF Documents?
No, you can use the Aloaha PDF Editor/AloahaEditor.exe which is included in Aloaha from Build 2.1.15 onwards.What does Digital Rights Management (DRM) mean?
DRM means that you can define what can be done with the PDF documents created by Aloaha.Aloaha allows you to set permissions for your documents. You define if the document can be edited, if its possible to print it or to extract content.
DRM is very important for example if your company is seeking ISO2000 Certification or if you need to send confidential documents.
For example you wrote a document and need to send it for review but you do not want to allow the recipient to be able to extract or to print the document.
Can I choose Certificates from other stores than the current user store?
Yes, from build 2.1.80 onwards you can change the certification store with a small registry entry inHKEY_CURRENT_USER\Software\Aloaha\pdf
Just create a value certstore. Per default certstore has the value 0 or 2. Please find other values below:
1: LOCAL MACHINE STORE
2: CURRENT USER STORE
3: ACTIVE DIRECTORY USER STORE
4: SMART CARD USER STORE
Does the "template" folder has any function?
Yes, as soon you create a file mailbody.txt in the Aloaha PDF Suite installation folder that file will be used as a template for the PDF Mailer. User changes will be saved to the templates folder. That is very important in multiuser environments such as Citrix Metaframe and Windows Terminal Server.What function has the "splitter" folder?
You can drop unencrypted PDF Documents into that hotfolder. Aloaha will splitt/crop them into single page documents.What function has the "tosign" folder?
You can drop unencrypted PDF Documents into that hotfolder. Aloaha will digitally sign these documents as configured in the settings dialog.What function has the "autoprint" folder?
Any document dropped into that hotfolder will be printed. PDF Documents will be printed to the default windows printer. Any non PDF Documents will be printed to the Wrocklage PDF Printer to allow batch conversion of documents. Print handler can be configured in HKEY_CURRENT_USER\Software\Aloaha\pdf\autoprint. Please consult with the manual or our support for more details.What function has the "img2pdf" folder?
Every image dropped in this folder will be converted to PDF automaticallyHow can I change the way the Aloaha mailer parses the To: Address?
Open the registry editor and change the regular expression inHKEY_CURRENT_USER\Software\Aloaha\pdf\automailer\mailpattern and/or
HKEY_LOCAL_MACHINE\Software\Aloaha\pdf\automailer\mailpattern
I installed Aloaha and printed to Wrocklage but cannot see any popup.
If Aloaha detects an Active Directory it will try to explore some system wide printer settings. This is being done only the first time Aloaha starts and can take up to ca. 2 minutes!In case of a large Active Directory environment it might be useful to disable this feature. Please contact our support for advise on how de-activate AD enumeration.
Can I use the Aloaha PDF Suite to scan directly to PDF?
There are to ways to use Aloaha to scan to PDF. The first is to print to the Wrocklage PDF Printer and the printjob is being converted to PDF. A much faster and efficient way is to save the Images to the IMG2PDF folder. Aloaha will directly convert the Images of that hotfolder to PDF. The IMG2PDF folder supports even multipage tif or FAX documents.
Aloaha PDF Manual (368,11 KB)
Question:
How do I configure Aloaha to monitor more than one Printer?
Answer:
Answer:
You can start the tool creator.exe from the Aloaha PDF Directory and enable “Monitor all PDF Prepared Printer”. A restart of any service is NOT needed.
Question:
You need to start the tool PMonConfig.exe from the Aloaha PDF Suite Directory. In the upper drop down list you choose the printer to be configured. In the lower part of the GUI you configure the Autoprint feature.
Question:
Can I digitally sign PDF Files when Aloaha is installed in server mode?
Answer:
Yes, you need to reconfigure the pdfprint serivce to logon as user and you need to choose the user owning the certificate. Please note that the digital signature laws in most countries state that a electronic signature must be unique to the person using it. Offering a solution which digitally signs fully automatically on a server would be against these laws.
Question:
Does Aloaha PDF Suite support QuarkXPress?
Answer:
Aloaha PDF Suite does not make any difference between windows applications. Everything what can be be printed can be converted. Please have a look at this sample document created with QuarkXPress.
Question:
I heard about S/FAX over IP? What exactly is that?
Answer:
S/FAX over IP is a secure way of exchanging your digital documents. Read more here to learn how it was featured on ExchangeInbox.com - a leading Microsoft Exchange Portal.
Question:
I would like to digitally sign my generated PDF Files but I do not have a Digital Signature. Where do I get one?
Answer:
If you need to sign your documents for legal reasons it is suggested to buy a digital certificate at accredited companies like Verisign. In case you need the signature just to make sure that nobody tempers with your PDF Files or for testing you can send Stefan@wrocklage.de an email or use our self issueing service at http://certserv.wrocklage.de/certsrv/. We are able to issue non accredited digital signatures for free. You could also install your own Certificate Authority. A howto can be downloaded here.
Question:
Can I make automatic a hardcopy of every PDF I generate?
Answer:
Yes, thats possible. Click here for the HOWTO.
Question:
Why is everybody nowadays using PDF Documents?
Answer:
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PDF Documents preserve the look and integrity of your original documents.
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PDF files look exactly like the original pages and fulfill requirements for electronic filing and document security.
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PDF file can be signed digitally to be a legally binding document.
Question:
Why is PDF that important for Lawyers?
Answer:
PDF is used for more secure document exchange. You can password-protect PDF files to prevent unauthorized viewing and altering, while also enabling authorized reviewers to use intuitive commenting and editing tools.
PDF Files can be signed with your digital certificate to be a legally binding document like a normal signature on paper. Click here for the EU Directive 31999L0093 or check the Uniform Electronic Transaction Act.
Question:
Is it possible to monitor more than one printer at a time?
Answer:
Yes, Aloaha PDF Suite is able to monitor all printers on your system. Please read our article "How to retire your printer" for further details.
Question:
Is it possible to convert automatically all incoming faxes to PDF and/or route them to a mailbox or mail enabled public folder?
Answer:
Yes, Aloaha PDF Suite can monitor ANY printer queue and does not need its own printer driver. Furthermore it is designed to be able to work in batchmode. Read more about these features in our article "FAX 2 PDF"
Question:
I am using the autoprint folder and would like to define the application used for printing. Is that possible?
Answer:
You can change the printing application to be used for the autoprint folder in HKEY_LOCAL_MACHINESOFTWAREAloahapdfautoprint<file extension>action
For example if you are using windows XP and would like to drop your .fax files into the autoprint to be converted and emailed you would add:
HKEY_LOCAL_MACHINESOFTWAREAloahapdfautoprintfax
action=rundll32.exe shimgvw.dll,ImageView_PrintTo /pt "%1" "Wrocklage PDF Printer"
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